Figures AI

Effective date: [DATE]  ·  Version 1.0

This Privacy Policy describes how [Company Name] ("we", "us", "our") collects, uses, and protects information when you use Figures AI.

1. Information We Collect

When you create an account, we collect:

• Email address — for account identification and communications
• Password — stored as a one-way cryptographic hash (we cannot see your password)
• Account creation date and last login time
• Terms of Service acceptance record — date and version accepted

When you use the service, we collect:

• Chat messages — your conversations with AI characters, stored to enable the service and improve safety filtering
• Usage data — message counts, session data, characters interacted with

We do not collect: payment information, precise location, device identifiers, or browsing history outside Figures AI.

2. How We Use Your Information

• To provide and operate the Figures AI service
• To verify your account and authenticate logins
• To enforce usage limits and terms of service
• To improve our AI safety filtering and content quality
• To send service-related emails (account verification, password reset)
• To comply with legal obligations

We do not use your data for advertising, and we do not sell your personal information to third parties.

3. Information Sharing

We share your information only with:

• OpenAI — your chat messages are processed by OpenAI's API to generate responses. See OpenAI's privacy policy.
• Google Cloud — our infrastructure runs on Google Cloud Platform. Data is stored in Google Firestore. See Google Cloud's privacy policy.
• Resend — used to send transactional emails (verification, password reset).
• Law enforcement — only when required by valid legal process.

4. Data Retention

We retain your account data for as long as your account is active. Chat logs are retained to operate and improve the service. You may request deletion of your account and associated data at any time (see Section 7).

5. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. However, no system is perfectly secure. We encourage you to use a strong, unique password.

6. Cookies and Sessions

We use session cookies to keep you logged in. We do not use third-party tracking cookies or advertising cookies.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your account and data
• Withdraw consent (by deleting your account)

To exercise these rights, email us at [contact@email.com]. We will respond within 30 days.

8. Children's Privacy (COPPA Notice)

Figures AI is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

If you are a parent or guardian and believe your child under 13 has created an account without your consent, please contact us at [contact@email.com]. We will promptly delete the account and associated data upon verification.

For users in the European Union, we comply with GDPR requirements regarding the processing of minors' data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice within the service. Continued use after changes constitutes acceptance.

10. Contact

Questions about your privacy or this policy? Contact us at [contact@email.com].